Manage billing and cancel
Change your card, download invoices and cancel from the Stripe portal.
Everything payment-related is handled from the Stripe billing portal, which you open from your dashboard.
How to get there
- Open your restaurant at delimenu.co/dashboard.
- Click "Settings".
- Scroll down to the "Billing" card.
- Click "Manage billing".
The secure Stripe portal opens with your subscription.
Note: the "Billing" section only appears if you have an active subscription. During the trial there's nothing to bill yet.
What you can do in the portal
| Action | Detail |
|---|---|
| Change your card | Update or replace the payment method |
| View and download invoices | Full history with the actual amount charged |
| Cancel your subscription | Takes effect at the end of the period you already paid for |
Delimenu never stores or sees your card details — all charges are handled by Stripe.
What the "Billing" card shows
Without leaving the dashboard you can check your Current plan, the Plan type ("Delimenu Annual" or "Delimenu Monthly"), the Price with its currency, and the Billing period start and Billing period end.
Cancelling
You cancel from the portal, and it takes effect at the end of the period you already paid for. Until that date you keep using Delimenu normally.
When that date arrives:
- Your menu stops showing to diners.
- Your dashboard locks.
- Nothing is deleted. You can reactivate whenever you want with the same link and the same QR code.
Important: there are no refunds for unused time, except where required by the applicable law in your country or your right of withdrawal.
If you manage several locations, check which one you're working on: cancelling one subscription doesn't cancel the others.
FAQ
I cancelled by mistake — can I undo it? Yes, as long as the paid period hasn't ended. Go back to "Manage billing" and reactivate the subscription.
Can I change the tax details on my invoice? Write to support@delimenu.co with the invoice number and the details you need.
I want to delete the restaurant, not just cancel. You have to cancel first — a restaurant with a pending subscription can't be deleted. See Delete a restaurant or your account.