Question 1

Do I need a card to start the free trial?

Accepted Answer

No. The trial lasts 7 days, includes full access and starts on its own when you create your restaurant, with no card or payment details. Since you never register a card, there is no automatic charge when it ends either.

Question 2

What happens to my menu when the trial ends?

Accepted Answer

If you do not subscribe, your menu stops being shown to the public and the dashboard is locked, but nothing is deleted. When you activate the plan everything comes back just as you left it, with the same link and the same QR code, so you do not have to reprint anything.

Question 3

Does Delimenu charge a commission on each order?

Accepted Answer

No. You pay your subscription and nothing else, no matter how much you sell. There are no middlemen between you and your customers.

Question 4

How do orders reach me?

Accepted Answer

As a WhatsApp message to your number, with the order already written out: products, quantities, variants, comments and the customer's details. From there you confirm, charge and dispatch as usual. Delimenu does not process online payments or manage deliveries.

Question 5

Can I use it only as a digital menu, without taking orders?

Accepted Answer

Yes. Turn off WhatsApp orders and your menu works as a read-only digital menu. It is a very common setup in sit-down restaurants that only want to replace the printed menu.

Question 6

Do my customers have to download an app?

Accepted Answer

No. Your menu opens in the browser when they scan the QR code or open your link. If they want, they can add it to their phone's home screen as an app, but it is optional.

Question 7

Do I have to enter all my products by hand?

Accepted Answer

No. You can upload a photo or a PDF of your menu and artificial intelligence loads the products for you. The trial includes 5 imports and the Premium plan 10 per month. Products and categories are unlimited.

Question 8

Do I have to reprint the QR code when I change the menu?

Accepted Answer

No. The QR code points to your menu, not to a fixed version: you change a price, a photo or a product in the dashboard and your customers see it instantly with the same code.

Question 9

Can I have more than one restaurant?

Accepted Answer

Yes. You manage all of them from a single account and each one has its own link, its own QR code, its own 7-day trial and its own subscription.

Question 10

Can I cancel whenever I want?

Accepted Answer

Yes. The subscription renews automatically at the end of each period, monthly or annual, until you cancel it from the billing portal. Cancelling pauses your menu, it does not delete it.

Create a unique digital experience for your restaurant.

How does it work?

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Your menu, with your brand identity

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Frequently asked questions